If you have immediate safety concerns
Reach out for immediate help if you or someone else is in danger, or at risk of harming themselves or others.
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Call 911 right away if your safety is at risk by yourself or others, or visit your nearest emergency department.
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9-8-8 Suicide Crisis Helpline.
If you are thinking about suicide, or you’re worried about someone else, call or text 988 in Canada, toll-free, any time.
Resources for UBC Okanagan faculty and staff
UBC Okanagan has a different process for assisting students in distress. Faculty and staff are recommended to consult the list of support options for students on the UBC Okanagan website.
Understanding the challenges students experience
As students navigate their university experience, they may be balancing multiple commitments and priorities. It's important to consider various factors that may be contributing to challenges in their academic journey.
Having a conversation with a student in distress
Before you reach out to a student you are concerned about, review the guide to help you prepare for your conversation.
Student support resources
When you're ready to connect a student to help, see the list of support options available depending on the situation.
Download the Green, Blue or SVPRO folders
Get printable guides to helping students in distress:
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Vancouver campus green folder (March 2024) |
Okanagan campus blue folder (Aug 2022) |
Vancouver campus SVPRO folder |
Okanagan campus SVPRO folder |
If you have questions or comments
For questions about concerns or student conduct not addressed in the guide, contact the Office of the Vice-President, Students at urgent.vps@ubc.ca or call (604) 822-3644.
Resources for faculty and staff
After helping a student in distress, it is important for faculty and staff to take care of their own wellbeing. Explore resources offered by the University to support you through challenging times.