Notetakers provide a valuable academic service by creating clear and detailed class notes for students with disabilities at UBC, ensuring all students have equal access to lecture material. The students who benefit from the service of notetakers have a documented need for assistance and have met eligibility criteria determined by a Centre for Accessibility advisor. View the Student Assistants job descriptions for more details about the role of a notetaker.
If you have any questions concerning notetaking services, including payment, please contact the Centre for Accessibility Student Assistant Coordinator at firstname.lastname@example.org or 604.822.9689.
Becoming a notetaker
- Review the job description. Find out if notetaking is for you. Notetaker job description.
- You will be emailed if there is a need for a notetaker in your class and asked to apply via UBC Careers Online. Information on documentation and eligibility is available on our How to Apply page.
- Provide your notes. Make sure you are taking and submitting your notes properly.
- Set up your payment. Manage your pay details.
For more information, check out our frequently asked questions below.
Notetakers can also benefit from the assistance they provide. As a notetaker you may experience an improvement in your grades, develop valuable skills, and you will receive a reference letter. Notetakers are also paid a set stipend in recognition of the valuable service they provide.
Taking and submitting notes
Notes can be typed or handwritten as long as they are legible and neat. Notes must be emailed to your client within 48 hours. https://www.auth.cwl.ubc.ca/auth/login?serviceName=psssloginYour notes must be useful to both you and your client. This may require you to change your note taking style. Check out our notetaker training for full details on how to take notes.
It is not mandatory for you to provide typed notes unless requested by the Student Assistant Coordinator. In some cases clients are only able to access typed notes; you will be informed if this is required.
- Prepare your notes for email. Handwritten notes must be scanned at high quality and attached in full. You can use the photocopier/scanner at Crane Library or a high quality home-scanner. Please check all notes are complete before attaching them.
- Include a clear subject line. Indicate the class and the date notes were taken (eg. Subject: Math 200, 003 Sept 12, 2013).
- Maintain confidentiality. If you are emailing to more than one student, maintain confidentiality by either including student details in the BCC field or by sending each email separately.
- Obtain Confirmation. You are required to ask for confirmation the first time you email your client. If you do not receive confirmation from your client, let your Student Assistant Coordinator know. You should still continue to provide notes. Do not approach your client outside of class to check if they received your notes.
Payment is made direct into a bank account twice a month. In some cases, your first payment may be late if forms are still being processed in which case you may be issued a cheque for your first payment. For pay rates, see the notetaker job description. Deductions are made for CPP and EI. An income tax T4 slip can be downloaded from UBC Management Systems Portal (MSP).
Setting up your payroll
Complete a payroll direct deposit form (PDF). Submit the form, along with a void cheque to the drop off box located at Centre for Accessibility, 1203 Brock Hall. Keep track of your hours and verify them against payroll information on UBC Management Systems Portal (MSP).
If you know in advance that you will be absent from class, you should arrange for an alternate notetaker. It is the responsibility of the notetaker to ensure their client receives notes for each class.
No, that is not acceptable. You should discuss this request with the Access & Diversity Student Assistant Coordinator. If the student requires a tutor, advise the student to contact his or her Access & Diversity Advisor.
Notetaker feedback is collected at the end of each term. You can obtain feedback about your notetaking by contacting the Student Assistant Coordinator.
Contact the Student Assistant Coordinator and let them know the situation. It is important to receive at least one e-mail from your client so you know their email address is correct. Meanwhile, you should still email your notes to the email provided to you. Do not approach the client in person for reasons of confidentiality.
No, the client should be attending classes and receiving the same material as you. If the client is known to you and has missed three classes it is helpful to email the Student Assistant Coordinator (sometimes the client has dropped the class).
For pay rates, see the notetaker job description. Your pay will go directly into your bank account twice a month. Your first payment may be delayed due to the large number of Student Assistants hired during the first few weeks of classes.
If your notetaking is clear it is not mandatory for you to switch to typed notes unless the Student Assistant Coordinator has requested this change.
The client can recommend a notetaker to the Student Assistant Coordinator. However, the notetaker needs to be registered in the course and must still apply for the job on the UBC Career Services webpage. Their application will be reviewed and by the Student Assistant Coordinator.