Find out how to get help with the SISC, FSC, MCSC and technical issues.
SISC Help is available for all tabs and can be accessed on the top menu when logged into the SISC. Please note, that you must have the SISC launched to access SISC help.
*Some users are experiencing difficulty accessing SISC Help and are being directed to a page reading “Access denied. This is a protected page”. To work around this issue, try adding the following text (including the current date) to the webpage URL: ?siscuser=YYYYMMDD.
For example, you try and access SISC Help on January 1, 2025. If you are directed to the following webpage: https://facultystaff.students.ubc.ca/sisc-help try navigating to https://facultystaff.students.ubc.ca/sisc-help?siscuser=20250101 to access the help page you need.
FSC User Guide
Learn about the Faculty Service Centre by downloading the FSC user guide.
Course Section Assignment - Instructor & TA Roles
Learn about the roles & duties of instructors and teaching assistants assigned to course sections in the SISC, and how they map to Canvas & SEOT here.
- Visit the SIS FAQ page
- Email SIS Security if you have questions.
- Okanagan users, email Okanagan Enrolment Services.
- For questions about course scheduling systems, visit Scheduling Services training page, view the Course Scheduling Resources page , email Scheduling Services.
- For technical support, email Academic Systems (SIS) Support.